Remote Monitoring and Reporting

This service is performed automatically – so it’s guaranteed to happen even if staff are sick or on holiday. If we find problems, we’ll immediately alert an engineer so he can act fast to cut potential downtime. We’ll even send you a short note to confirm the checks carried out and their results.

For just 50p per day, we’ll check other critical elements of your system every five minutes. We’ll know almost instantly about any problems including, or relating to:

Operating system problems
Critical data backup status
Critical software update status
Anti Virus and security software
Remote office connectivity and network device problems
Internet access or Email problems
Disk space problems
Your website

We’ll know exactly when a problem occurs so we can respond promptly. We’ll spot the nature of the problem so we can fix it fast to keep you up and running.

Daily System Health Checks

Daily System Health Checks enable us to spot issues before they become big disasters. We'll monitor things like disks filling too quickly, Exchange® growing too large, failed antivirus updates, incomplete backup jobs, system security and other issues before they cause big chunks of downtime and cost you money.