Remote supportSecure Remote Support
Problems with your office computer system can virtually halt your business in its tracks. You need to get things back up and running fast. Our secure remote support system means that we can diagnose many problems over the internet without you having to wait for an engineer to call round.
On-line support can diagnose your computer problems remotely in minutes
Simply call us for a session code and enter it in the box below. We can then connect in as little as 30 seconds and either work out the appropriate fix or take you through the issue with on-screen help and live chat to help you understand exactly what's going on.
A note on security
Our remote support system uses state of the art security and communication technology to ensure your data is never compromised during a session. You don't need to configure your computer, change firewall settings or perform any other technical tasks: just enter the code and we can start to diagnose your problem.
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We use industry-standard (SSL) security technologies to protect data transfer. The RSA 1024 Bit Public / Private Key Exchange is used to negotiate symmetrical AES 256 Bit end-to-end encoding, and above all, end-user applications are digitally signed by means of a VeriSign Certificate.
