IT WITH A TWIST

SPEND TOO MUCH OF YOUR TIME ON IT ISSUES? TAKE A FRESH LOOK AT YOUR IT NEEDS AND FIND A BETTER SOLUTION OUR IT SUPPORT PACKAGESCONTACT US

IT BUSINESS SUPPORT WITH A FIXED COST AND NO HIDDEN EXTRAS

For every business effective and efficient IT is vital.  We have all known the frustration that arises from a slow computer or email errors that stop us from doing our jobs.  If your IT systems fail, such as a computer breakdown or server problems, printer errors or broadband difficulties you can spend hours of your valuable time trying to fix it.

By working with Refresh all your IT needs are taken care of.  We are here to deal with any IT issue as it arises, with a dedicated IT helpdesk based in Yate, Bristol, staffed with IT experts awaiting your call.

Yet we are not only here to troubleshoot problems.  We can provide advice and consultancy on your business processes, using IT solutions to help you work smarter.  We learn about your business to ensure the IT support you receive is right for you.

WHAT WE DO

We can become your outsourced IT department, taking all the hassle away from you.  Our IT technical support packages provide comprehensive, local IT support.  If you prefer ad-hoc help we are there to advise you on the best solution to your needs.

WHY CHOOSE US?

We pride ourselves on being a friendly, approachable IT company.  We don’t use jargon or try to sell you services or products you don’t need.  We use our experience to understand your business and find the ways that IT can help you meet your business goals.

REMOTE SUPPORT

We understand that when your computer or laptop stops working you need to fix it quickly.  We offer all our customers remote support.  This means our IT technicians can connect to your machine and deal with your issue as if they were right next to you.

CLOUD SERVICES & MORE

We don’t just offer IT support packages.  If you need website hosting, an email exchange system, cloud services or even laptop or computer repair we are here to help.  We take care of everything, giving you the peace of mind you need.

WHAT WE DO

We can become your outsourced IT department, taking all the hassle away from you.  Our IT technical support packages provide comprehensive, local IT support.  If you prefer ad-hoc help we are there to advise you on the best solution to your needs.

WHY CHOOSE US?

We pride ourselves on being a friendly, approachable IT company.  We don’t use jargon or try to sell you services or products you don’t need.  We use our experience to understand your business and find the ways that IT can help you meet your business goals.

REMOTE SUPPORT

We understand that when your computer or laptop stops working you need to fix it quickly.  We offer all our customers remote support.  This means our IT technicians can connect to your machine and deal with your issue as if they were right next to you.

CLOUD SERVICES & MORE

We don’t just offer IT support packages.  If you need website hosting, an email exchange system, cloud services or even laptop or computer repair we are here to help.  We take care of everything, giving you the peace of mind you need.

IT’S ALL TAKEN CARE OF

Here at Refresh we specialise in helping small to medium size businesses, offering you all the IT support and advice you will ever need. Our clear pricing structure and straightforward advice can help transform your IT.
 
We do more than providing an IT helpdesk.  We can help source new equipment, not only get you a good deal but setting up any new computers ready for use.  We can perform an IT healthcheck to suggest changes that could benefit your business.  If your business changes, meaning you need a new IT strategy, or you are moving offices, we can help. 
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WHAT OUR
CLIENTS SAY

Glyn Rushent, GR Auto Services Ltd

Refresh has given GR Auto Services excellent service in the last year we have had several computers supplied and fitted with no disruption to our day to day business. 
I would not hesitate to refer Refresh to any of my business colleagues or friends 
An absolute 5 star service well done and thank you to the team at Refresh.

L Energy Assessors, Lynn Edwards

Refresh have provided my IT support for about 7 years, I have always found them to be quick and efficient. They are happy to explain things in the type of language that anyone can understand so you don’t get confused by IT terminology. I particularly like the fact that they are able to provide remote support as this saves me a lot of time and means that if I do have a computer problem the PC is not out of action for any longer than necessary something that is critical to my business. They provide an excellent service at reasonable cost.

Red Door Coaching and Training, Tracy Francksen

I am writing to say thank you for all your help and advice in setting up our laptops and email server etc. for our business. The advice that you gave us and the equipment that you then supplied and set up for us was exactly what we needed — thank you for taking the time to understand our business and making us think ahead to our future needs! We look forward to working with you again and would have no hesitation in recommending you to anyone looking for IT equipment and friendly, knowledgeable advice.

Willow Brook Clinic, Karen Ferguson

During the last 12 months we have found Refresh to be completely professional, extremely pleasant, one hundred per cent reliable and with a very capable team on board. We have established a trusted relationship with Refresh-IT that gives us complete peace of mind that if our computers or server have an issue it will be resolved professionally and as a priority. I would whole heartedly recommend Refresh to any business looking for cost effective, high quality IT support.

Francis Granville Insurance, Chris Ward

Working with Refresh has marked a significant turning point in my business. Essentially, what I have gained from my relationship with them is total peace of mind and assurance that I have a constant and consistent IT support in place for an unbelievably reasonable fee. They never just meet your expectations — they way out perform them. Their friendly, professional and business focused approach has been a refreshing change from the IT services I have previously used. They took time to understand our issues, gained a thorough understanding of our set-up, our plans for growth and our needs going forward.

Kevin Edenborough, Eden Chartered Accountants

We would like to thank you for your recent help with our office move. We knew I.T would be the most difficult part of the move but you made it so much easier for us.
You took timeout to come to the office, made a detailed plan, acquired all the equipment, installed all of the software, set up all the new PC’s and made sure all of them worked as they should. You have also implemented new backup procedures as well as helped us with a number of issues the move.
We have used your services a number of years and the overall support included in our monthly fee is so much more comprehensive than our previous provider. The team at Refresh has become a vital member of our support team and we could not do without you.

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