IT Support Services In Bristol

PROVIDING CREATIVE IT SOLUTIONS TO MEET YOUR BUSINESS GOALS
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Your Local IT Support Solution

 

Every business needs effective and efficient IT to function.  We have all known the frustration that arises from a slow computer or email errors that stop us from doing our jobs.  If your IT systems are not fit for purpose you can lose valuable hours trying to resolve issues, resulting in a loss of productivity.

We are a friendly, approachable IT company offering comprehensive IT support and solutions. With a dedicated IT helpdesk based in Yate, Bristol, staffed with  experts, we can provide IT support when you need it.

Yet our job is not only to fix problems in the short term. We pride ourselves on understanding how your business uses technology, utilising our skills and knowledge to help your business flourish. We can help you work smarter. Our focus and investment in premium cyber security tools can protect you from cyber attacks that could devastate your business.

 

We don’t use jargon or try to sell you services or products you don’t need.  We use our experience to understand your business and find the ways that IT can help you meet your business goals.

WHAT WE DO

We can become your outsourced IT department, taking all the hassle away from you.  Our IT services provide comprehensive, local IT support based on your needs. We are proactive in finding solutions to help improve efficiency.
IT SUPPORT

CYBER SECURITY

Cyber attacks are becoming more frequent and sophisticated. Prevention is better that cure. We utilise dark web scanning, AI email security tools and user end training to help protect our clients from costly cyber attacks.
CYBER SECURITY

IT PLANNING

We can provide IT planning, creating a roadmap of IT changes to ensure all equipment does not need to be changed at once. Our knowledge of workflow technology could help your business transform how you use IT.
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Network Solutions

CLOUD SERVICES & MORE

We don’t just offer IT support services.  If you need website hosting, an email exchange system, cloud services or even laptop or computer repair we are here to help.  We take care of everything, giving you peace of mind.
IT SERVICES

OUR BLOG

4 signs you’re under attack from ransomware

by | Nov 3, 2020 |

This is the computer attack where a hacker locks you out of your systems and data. And you must pay a ransom, typically in Bitcoin, to get access again.What most people don’t realise is that hackers access your system weeks before they launch the attack. It takes time...

Train your staff to resist hackers?

by | Oct 19, 2020 |

How? Through your staff.  Hacking isn’t just about computers. There’s also an element of social engineering.  Here’s why you should invest in training your people to make your people more aware what they should be looking out for.    

Have you been hacked?

by | Oct 12, 2020 |

Hackers are very smart people. Not only can they break into your computer without you realising it, but they can also cover their tracks – so it’s almost impossible to spot they’re in.  Almost.  Here are 3 signs to look out for, which could be a sign that your...

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WHAT OUR
CLIENTS SAY

Glyn Rushent, GR Auto Services Ltd

Refresh has given GR Auto Services excellent service in the last year we have had several computers supplied and fitted with no disruption to our day to day business.
I would not hesitate to refer Refresh to any of my business colleagues or friends
An absolute 5 star service well done and thank you to the team at Refresh.

L Energy Assessors, Lynn Edwards

Refresh have provided my IT support for about 7 years, I have always found them to be quick and efficient. They are happy to explain things in the type of language that anyone can understand so you don’t get confused by IT terminology. I particularly like the fact that they are able to provide remote support as this saves me a lot of time and means that if I do have a computer problem the PC is not out of action for any longer than necessary something that is critical to my business. They provide an excellent service at reasonable cost.

Red Door Coaching and Training, Tracy Francksen

I am writing to say thank you for all your help and advice in setting up our laptops and email server etc. for our business. The advice that you gave us and the equipment that you then supplied and set up for us was exactly what we needed — thank you for taking the time to understand our business and making us think ahead to our future needs! We look forward to working with you again and would have no hesitation in recommending you to anyone looking for IT equipment and friendly, knowledgeable advice.

Willow Brook Clinic, Karen Ferguson

During the last 12 months we have found Refresh to be completely professional, extremely pleasant, one hundred per cent reliable and with a very capable team on board. We have established a trusted relationship with Refresh-IT that gives us complete peace of mind that if our computers or server have an issue it will be resolved professionally and as a priority. I would whole heartedly recommend Refresh to any business looking for cost effective, high quality IT support.

Francis Granville Insurance, Chris Ward

Working with Refresh has marked a significant turning point in my business. Essentially, what I have gained from my relationship with them is total peace of mind and assurance that I have a constant and consistent IT support in place for an unbelievably reasonable fee. They never just meet your expectations — they way out perform them. Their friendly, professional and business focused approach has been a refreshing change from the IT services I have previously used. They took time to understand our issues, gained a thorough understanding of our set-up, our plans for growth and our needs going forward.

Kevin Edenborough, Eden Chartered Accountants

We would like to thank you for your recent help with our office move. We knew I.T would be the most difficult part of the move but you made it so much easier for us.
You took timeout to come to the office, made a detailed plan, acquired all the equipment, installed all of the software, set up all the new PC’s and made sure all of them worked as they should. You have also implemented new backup procedures as well as helped us with a number of issues the move.
We have used your services a number of years and the overall support included in our monthly fee is so much more comprehensive than our previous provider. The team at Refresh has become a vital member of our support team and we could not do without you.

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