IT Support News, Tips And Advice
Latest News And Articles In ITLets put the heart back into the community and use local businesses
A couple of quotes from business owners: “Choosing to support an independent business is an act of respect; it’s acknowledging the tremendous risk and challenges inherent to starting your own thing.” “These are establishments that are often the character of a...
Positive feedback is always good to hear
Excellent local company - very helpful highly recommended. Win7 update prevented PC from restarting. Refresh IT reinstalled W7 and all drivers, replaced all data from backup taken, both PC's fixed within 24hrs and back up and running somewhat faster too!! Thanks...
Heard the phrase VPN?
What is a VPN? A VPN, or Virtual Private Network, is a private network that encrypts and transmits data while it travels from one place to another on the internet. Using a VPN to connect to the internet allows a user to surf websites privately and securely as well as...
What is ransomware?
Dangerous for you and highly profitable for hackers, ransomware has taken over as today’s no. 1 security threat. Attacks and infection attempts have spiked over the past few years, and will continue to do so as each version seems to get more powerful and more...
Virus, malware, Trojan… what’s the difference?
Not every piece of software that attacks your PC is a virus. Computer viruses are just one kind of malware (mal-icious soft-ware). Here are some of the other, most common kinds: •Trojans: like the ancient wooden horse full of attackers it takes its name from, this...
What is a computer virus?
A computer virus is a program or piece of code designed to damage your computer by corrupting system files, wasting resources, destroying data or otherwise being a nuisance. Viruses are unique from other forms of malware in that they are self-replicating — capable of...
A crash course in Office 365 – Tip 3
An effective communications strategy is at the heart of successful collaboration. As a business leader, you want to empower your employees to initiate discussions and share ideas for optimal efficiency and success in their roles. Communications tools can do just that...
A crash course in Office 365 – Tip 2
Your employees can outperform in their roles when they can work together as a team. As a business leader, you want to make it easy using technologies that are proven to work. Office 365's apps can enable your teams to collaborate from start to finish. Employees can...
A crash course in Office 365 – Tip 1
As a business leader, you need to be available when your team needs you, and vice versa. Mobility gives you and your employees the ability to get work done when you are away from the office, your desk or even your computer. Your Office 365 subscription includes...
A crash course in Office 365
You and your employees are likely some of the 1.2 billion people worldwide who have used Microsoft Office. You're familiar with the standard apps such as Word, Excel, Outlook and PowerPoint, and you may have even explored the cloud offerings behind the...
Switching IT support providers
Unfortunately, many organisations don’t switch because they don’t want the hassle of change. To avoid the hassle factor many businesses remain with providers who consistently under deliver, under perform and don't provide the service they should. Paying for a...
Microsoft Office 365 troubleshooting tools
If you’re experiencing trouble with your Office 365 installation or issues with specific Office apps, Microsoft offers two automated tools that may be able to help you troubleshoot and repair your problems. The first tool–the Office Repair wizard–is more limited in...
New windows 10 update
Features that are removed or deprecated in Windows 10 Fall Creators Update Removed and deprecated features Feature Removed Deprecated 3D Builder app No longer installed by default. Consider using Print 3D and Paint 3D in its place. However, 3D Builder is still...
Collaborate on Word documents
When you and your colleagues want to collaborate on a document, use real-time co-authoring to see everyone’s changes as they happen. First you save the document to OneDrive or SharePoint Online, so others can work in it. Next, you invite people to edit it with you....
Network Basics – What is a server?
Servers are the lifeblood of any network. Servers provide the shared resources that network users crave, such as file storage, databases, e-mail, Web services, and so on. Choosing the equipment you use for your network’s servers is one of the key decisions you’ll make...
Do you need IT support?
Of course, the practicality of hiring an in-house IT professional depends on your type of business and level of service it requires. But financial realities often make it difficult to add another person to the payroll. One alternative is to add the IT support role to...
Thank you Darren Clark of The Spotless Group
I have been using refresh for the past 5 years , they have been a fantastic support for my business and I'm always so impressed with their knowledge in the IT sector.
Anyone for some toast?
Conventional toasters toast bread, but Chris Edwards had other ideas. Chris took a conventional toaster and created a working desktop computer. When I asked Chris why? His response was: "people who say (when talking about a slow/rubbish PC) ‘My PC is a toaster’ so I...
Our News Articles
IT support- This is the year Windows 10 dies: How to prepare your business
- How to choose the right new hardware for your business
- It’s time to say goodbye to Windows 10
- July’s Technology Newsletter
- July’s Tech Guide – Windows 10 end of life
- All it takes is one email
- April’s Tech Newsletter
- April – Your monthly guide
- March Tech Video
- March Tech Newletter
- June’s Tech Newsletter
- Cyber attacks are more common than you think
- June’s Monthly Guide
- July Tech Guide
- Back up your data
- May’s Tech Newsletter
- Refresh April guide to Multi-Factor Authentication (MFA)
- Tech video for Multi-Factor Authentication (MFA)
- Learn to talk tech with our IT Jargon Buster
- 3 ways to protect your business email
- Positive feedback
- Laptop race – Conventional hdd v’s new ssd
- Ssd drive case study
- Positive feedback is always good to hear
- Thank you Darren Clark of The Spotless Group
- Positive Feedback Is Good – Read Article
- 10 productivity apps in 365 you’re already paying for (but might not be benefitting from)
- Microsoft 365 price increase 2023
- Three clever tricks to get more out of Teams
- August Tech Guide – 10 apps you didn’t know you had in Microsoft 365
- How to video – Microsoft Teams
- How to video – Microsoft word
- How to video – Microsoft Excel
- How to Video – Microsoft PowerPoint
- How To Videos – Microsoft Teams
- How To Videos – Microsoft Word
- How to video – Microsoft Excel
- How to video – Microsoft PowerPoint
- How to video – Microsoft Teams
- How to video – Microsoft Teams
- How to video – Microsoft Word
- How to video – Microsoft Word
- How to video – Microsoft word
- How to video – Microsoft Excel